Service Engineer

We are looking for Service Engineer to strengthen our growing team and help shape the future of metal additive manufacturing together.

At Eplus3D, you will work directly with some of the largest and most advanced metal 3D printing systems in the world and actively contribute to the transformation of industrial manufacturing.

What We Offer

• Work with state-of-the-art, large-format, high-productivity metal 3D printing systems and actively contribute to the industrial production of the future.
  
• Flexible working hours and an open company culture with flat hierarchies.
  
• A pleasant working environment with team activities and international collaboration.
  
• Excellent development opportunities and international career prospects.

Your Responsibilities

• Technical after-sales support.
• Customer support via telephone, email, and on-site visits.
• Installation, maintenance, and troubleshooting of our metal 3D printing systems.
• Independent execution of service assignments at customer sites to ensure stable production processes.
• Close collaboration with R&D and Sales teams to develop application-specific solutions.
• Identification of optimization opportunities and participation in continuous improvement initiatives.
• Documentation of service activities, processes, and technical findings.

Your Profile

• Strong enthusiasm for additive manufacturing and a hands-on mentality.
• Completed vocational training in a relevant technical field, such as Mechatronics Technician, Electronics Technician, Industrial Mechanic, or a comparable qualification.
• Experience in handling technical documentation and preparing service reports.
• Strong problem-solving skills and a structured, independent approach to work.
• Safe handling of tools such as torque wrenches, multimeters, and similar equipment.
• Good English language skills; additional languages are an advantage.
• Valid Class B driving license.
• Strong customer orientation and the ability to explain technical topics clearly and effectively.
• High willingness to travel nationally and internationally.

Preferred Qualifications

• Further training as a state-certified technician.
• Solid knowledge of mechanics, electrical engineering, optics, and industrial IT.
• Practical experience in replacing wear parts.
• Ability to read electrical schematics and troubleshoot faults in 24V DC circuits, sensor systems, and heating systems.
• Experience working with industrial PCs, including operating system installation and network configuration.
• Initial professional experience in technical service, ideally in industrial field service.
• Experience in independent troubleshooting and direct customer interaction.
• Knowledge of laser systems, CNC machines, or similar technologies.

If you are passionate about technology, enjoy hands-on work, and would like to work with innovative industrial systems, we look forward to receiving your application.

Please send us your CV and a short cover letter.